When Requesting An Appointment, Kindly Review the Following:
- Are you feeling well and free of COVID symptoms?
- Have you travelled outside the country in the prior two weeks?
- Have you been exposed to anyone with COVID?
- We kindly require wearing a mask for your appointment.
As we anticipate you and your family may be anxious to get your eyes checked and eyewear updated, we wanted to keep you informed about our preparations to carefully and safely open our practices to routine care and services. Our new procedures will include high levels of disinfection of all areas, screen dividers between instruments where possible, increased spacing between patients in the clinic, less transfer between rooms, UV sterilization of all frames and other applicable products in the clinic, and reduced volume of exams per day. As a result, it will take time to be able to get back to a normal routine. Your safety and quality of care are of paramount importance, so we kindly ask for your patience and understanding while we work with the Alberta College of Optometrists (ACO) and other Optometry and medical resources to provide you with the complete, careful and professional work that we have always strived towards, but within COVID allowances. To prepare for your next appointment, we respectfully request the following from our patients.
- Limit the number of attending people to the appointment except for those being tested and a caregiver (if needed).
- Limit the number of family members booked at a time.
- Anticipate longer appointment times to ensure social distancing and sanitization practices.