Our Telehealth Platform is Live!

April 23, 2020

Not quite sure what telehealth is? Heard the term a bunch lately? Our Calgary virtual eye doctor is here to clear things up and explain how you can benefit from the service during COVID-19.

Do you miss visiting your eye clinic Calgary? COVID-19 has certainly resulted in a lot of changes when it comes to our daily lives, especially when it comes to the delivery of eye care services. At My Optometrist Calgary we understand that eye care can’t be put on hold due to the novel coronavirus, which is why we’re extremely excited to announce the launch of our very own telehealth platform.


So what is telehealth?

Telehealth is the delivery of health care services through a virtual platform. Just like you may have a bunch of virtual work meetings during COVID-19, now you can have an appointment with your very own Calgary virtual eye doctor. One of the best things about the My Optometrist Calgary Telehealth service is that it’s platform independent, which means you can choose whichever video conferencing application you feel most comfortable with. This will hopefully allow our patients to feel more confident as they initially navigate this new convenient and safe eye care delivery method, and make the entire process much more smooth for them.

Need eye emergency help Calgary? My Optometrist Calgary has you covered during COVID-19


So how does My Optometrist Calgary’s telehealth work?

Another great feature of our Calgary virtual eye doctor service is its simplicity, both in terms of booking an appointment and then conducting it. The process is as follows:

  • Enter your information
  • Schedule a time that’s convenient for you
  • Receive your appointment
  • Follow up if necessary

Yes, it’s that easy! After you enter in your information and select a convenient appointment time, our Calgary virtual eye doctor will link up with you via the video conferencing platform of your choosing. You’ll then receive your appointment, and the best course of treatment for your concern or issue will be determined. You can also receive any prescriptions or requisitions that you require at this stage. If a follow-up appointment is deemed necessary, you may either book it yourself or one of our helpful staff members may do so for you.

Need an eye specialist Calgary? Check out our brand new telehealth service and see a Calgary virtual eye doctor today.


What services can be provided through telehealth?

At My Optometrist Calgary, we are proud to be able to provide the following services through our new telehealth platform:

  • Emergency or urgent eye care including:
  • Acute or chronic vision concerns including red eye, eye pain, flashes and floaters, or any other urgent concerns you may have
  • New prescriptions and drug refills
  • Referrals to other trusted health care professionals
  • Follow up on previous in-office medical consultations
  • General vision concerns including:
  • Observations on children’s vision symptoms, headaches, migraines, double vision, etc.

If the service you require is not listed above, please call us at 403-256-0606 for more information. We would be happy to provide you with further clarity on whether or not our Calgary virtual eye doctor can assist you via telehealth.

Once again we would like to thank all our patients for their patience and understanding during this difficult and uncertain time. We know you all have been doing your best to stay home and help flatten the curve, and we sincerely hope that our telehealth service can aid in those efforts while still providing the exceptional eye care you’ve come to expect from My Optometrist Calgary.

Call Us Today

If you need immediate assistance or eye emergency help Calgary, contact our clinics at 403-256-0606 (Health First Optometry), 403-291-0923 (Sunridge Vision Centre), or 403-443-2040 (Three Hills Optometry).

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Our Eye Care Professionals are thrilled to serve the Calgary and Three Hills, Alberta area for over 35 years! With our main floor access, vast medical eye care services, and enhanced supplier choice and selection for frames, prescription eyeglass lenses and contact lenses, we've got you covered. Book an appointment online, come see us in person, or shop for your eye care products. Reach out today!

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